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Stopped working
Just went to put our 4 month old in it and it will not turn on. Checked the wall connection and verified that there was power at that outlet. Verified that connection at the bassinet was secure and still no power.
Merchant Response
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your Sense2Snooze Bassinet and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Sleepless dad on gracobaby.compages/home.aspx
May. 23, 2024
Loud Rocking and Vibration Stopped Working
Started making a loud noise while rocking and the vibration mode stopped after approximately 6-8 weeks. Contacted graco to fix under warranty and they replaced the base-which fixed the rocking for a short amount of time, but now after using for another month the loud noises have started again. The vibration was never fixed through the warranty process, which is extremely disappointing. When it worked properly my baby loved it.
Ashley411 on gracobaby.compages/home.aspx
Apr. 21, 2024
Cry Detection has never worked right
Love that this bassinet rocks and vibrates, my baby loved it. Unfortunately the Cry Detection feature has never worked right. It just goes off randomly, even when the room is silent and there's no baby in the bassinet. I had to turn it of because it would actually go off when my baby was sleeping soundly and would WAKE him. No thanks. Would be great if Cry Detection actually worked.
MomWhoRuns on gracobaby.compages/home.aspx
Apr. 18, 2024
Breaks unexpectedly
Suddenly stopped working. Not sure why but very upsetting and right before baby bedtime :(
Sadnews on gracobaby.compages/home.aspx
Apr. 14, 2024
Stopped working
This worked great…. Until it suddenly stopped working entirely. Not worth the price for the limited time that we had to use it.
Fish32 on gracobaby.compages/home.aspx
Mar. 28, 2024